REPAIR SERVICES

  • We offer two varieties of services on band instruments: Standard and Vintage.  Standard services are designed for modern day instruments that were manufactured in the past 50 years.  Anything built prior to 50 years ago would be put into the Vintage category because of its age, wear and extra care and skill needed to bring it back to life.
  • We provide repairs that are not listed here and those would be included in an estimate once we receive the instrument in our shop.
  • All Vintage instruments will receive an estimate after it arrives at our facility and has been evaluated for needed repairs.
  • Additionally, all instruments are inspected at the time of arrival and if the technician sees any additional work that the instrument needs beyond what was requested you will be contacted with an estimate. 
  • Walk-in customers will be advised that we will only call them with an estimate if the repair should exceed $80 unless they tell us otherwise.  Mail-in customers will always be provided with an estimate prior to any work being completed.
     **Repair Sanitization Information

WOODWIND REPAIRS

  • Playing Condition: Straighten bent keys, tighten/adjust all loose screws, re-tension springs as needed, replace needed key corks, replace up to 5 pads, replace up to 1 joint cork or neck cork (if needed) Regulate/Adjust/Lubricate and Test Play.​                      
  • Clean and Play Condition: Disassemble instrument completely, clean main body parts in necessary chemicals and ultrasonic cleaner to remove grease, dirt and oxidation, clean and detail keys and pads by hand, oil bore (if needed and applicable) PLUS a full Playing Condition.                                                                    
  • Economy Repad: Disassemble instrument completely, clean in ultrasonic cleaner, oil bore (if needed and applicaple) replace all pads and needed key corks, straighten bent keys, re-tension and replace springs as needed, re-assemble instrument, Regulate/Adjust/Lubricate and Test Play                    
  • Deluxe Repad: Disassemble instrument completely, clean in ultrasonic cleaner, oil bore (if needed and applicable) replace all pads and all key corks, replace all joint (tenon) corks or neck cork, straighten bent keys, fit keys as needed, re-tension and replace springs as needed, re-assemble instrument, Regulate/Adjust/Lubricate and Test Play    
  • Complete Overhaul: The Deluxe Repad PLUS machine buff all keys and metal body parts, re-gold logo (if possible - available on wooden instruments only).  Not available on lacquered saxophones.                                            
  • Additional repair work available by estimate.

BRASS REPAIRS

  • Playing Condition: Pull minor stuck slides, remove minor reachable dents, align slides as needed, replace felts/corks/springs as needed, restring rotors (if applicable), lubricate, test play 
  • Ultrasonic Cleaning + Polish Silver Plating: Same as standard cleaning plus hand polishing of outside parts.  
  • Ultrasonic Cleaning + Playing Condition: By Estimate Only based on individual instrument needs.
  • Vintage Play Condition: By Estimate Only
  • Vintage Cleaning: Ultrasonic Cleaning plus polish inside of tubing (as permissible) and valve casings. Usually involves more intensive cleaning process than standard cleaning on modern instruments.  
  • Vintage Cleaning Plus Polish: Same process as standard Vintage Cleaning Plus Hand Polish combined with some machine polishing as needed to bring back the original look of the instrument.
  • Additional work by estimate only: Soldering, Parts replacement, Dent Removal, Valve and Slide Repairs, custom manufacture of missing parts.
  • **Disclaimer: Ultrasonic cleaning is very safe for lacquer and plated finishes but can loosen old and weak finishes.  It will also highlight where finish is missing or damaged.  We are not responsible for damage to finish due to the cleaning process.  At the same time, we will do everything in our power to safe guard the finish of your instrument to the best of our abilities and advise if there is any apparent risk in the cleaning process.​

Warranty

All repair work is guaranteed for 30 days from date of completion.  Our warranty is limited to our workmanship at time of service and parts installed and does not include damage or wear and tear due to excessive use or rough handling by the player after it is returned from our facility.  Repads should last 1-5 years if the instrument is maintained and handled with respect.  Brass cleanings are recommended at least once per year or more often depending on the amount of use it gets and the biology of the musician and the environment.  Some people may need to have their instrument cleaned twice per year or more.