Shop Policies
1. Normally, estimates are provided only if the repair will exceed $80.00. We will supply an estimate for a job under $80 upon request. Most "playing condition" repairs are well under $80 and we have this policy in place to allow us to finish your repair as quickly as possible.
***ALL VINTAGE AND ANTIQUE INSTRUMENTS WILL BE ESTIMATED BEFORE ANY WORK IS STARTED. ANY INSTRUMENT MAILED IN TO US WILL BE ESTIMATED BEFORE ANY WORK IS STARTED.
2. We strive to repair instruments on a first-come first-served basis. Please allow at least 1 week for most repairs. If needed sooner please let us know at time of drop off so that we can tell you whether it is possible to meet your deadline. We reserve the right to charge a rush fee of $50 in addition to the cost of the repair for a 24 hour turn around time.
Major repairs, such as repads and overhauls, typically will take 4-6 weeks or longer depending on the nature of the job. Instruments that have to be sent out to another shop for part of the work are subject to the turn around time of that shop plus shipping time both ways. Time estimates will be provided along with the cost estimate before any work is started.
3. All repairs are covered by a 30-day unconditional warranty on workmanship and parts.
4. We will notify you as soon as your instrument is completed.
***ALL VINTAGE AND ANTIQUE INSTRUMENTS WILL BE ESTIMATED BEFORE ANY WORK IS STARTED. ANY INSTRUMENT MAILED IN TO US WILL BE ESTIMATED BEFORE ANY WORK IS STARTED.
2. We strive to repair instruments on a first-come first-served basis. Please allow at least 1 week for most repairs. If needed sooner please let us know at time of drop off so that we can tell you whether it is possible to meet your deadline. We reserve the right to charge a rush fee of $50 in addition to the cost of the repair for a 24 hour turn around time.
Major repairs, such as repads and overhauls, typically will take 4-6 weeks or longer depending on the nature of the job. Instruments that have to be sent out to another shop for part of the work are subject to the turn around time of that shop plus shipping time both ways. Time estimates will be provided along with the cost estimate before any work is started.
3. All repairs are covered by a 30-day unconditional warranty on workmanship and parts.
4. We will notify you as soon as your instrument is completed.
